SERVICE YOUR WAY
Part of our mission at Land Rover Novi is to meet the transportation needs and dreams of our community. To meet your needs, we have implemented Service Your Way, so as a valued customer, you can design how you service your vehicle.
Your service experience has never been easier. Schedule service online, text your advisor for updates and approvals, and pay your bill online. You can complete your service via our touch-less services or one of our team members can assist, it's up to you.
STEP 1: SCHEDULE APPOINTMENT
You can schedule your next service appointment with our online scheduler.
STEP 2: TEXT YOUR ADVISOR
To
ensure that we can connect in a matter that works for you and your
schedule, our Service Advisors can text updates and answer
questions on your vehicle. This is in addition to email and phone calls.
If you would like to opt-in for text updates, please let your service advisor know upon check-in.
STEP 3: APPROVE WORK
At Land Rover Novi, we believe working on your schedule and offer the opportunity to
approve work by text, call or email. You also have the option to wait in
one of our stores and can approve work in person. It is based on your
preference.
STEP 4: PAY BILL ONLINE
To accelerate your service checkout, Land Rover Novi accepts online and in-lane bill pay for all service work.
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Land Rover Novi
25245 Meadowbrook Road
Novi, MI 48375
- Sales: (877)611-2961
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